Recent Articles

Is it Spring Yet?

Good morning ladies! Can anyone tell me where 2018 is going? I can't believe it's almost March already. While I'm a little sad time is flying by, I can't wait for springtime (and what we have in store here at the Women in Retail Leadership Circle!). Below are just a few things I'm looking forward…
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Madison Reed Commits to Using ‘Raw’ Photography

Can I get a woot woot! Madison Reed, the prestige hair color brand based in San Francisco, announced this week that it's advancing the movement toward authenticity in advertising by pledging to always use unaltered, raw photography. In its images, nothing will be adjusted. Hair color will be shown "as is." These untouched, raw photos will be…
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The Inner Circle Q&A: Alice McClellan, Vice President of Technology and Facilities, Genesco

We will be featuring Women in Retail Leadership Circle members, advisory board members and ladies who lead in Inner Circle Q&As over the next several months. The interviews will highlight what makes our community so special, from their leadership styles to their favorite vacation spots and everything in between. This week’s Q&A is with Alice McClellan, vice president of technology and facilities…
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Summit Dreaming

Sit back. Close your eyes. Breathe in deeply. Now breathe out. Picture an ocean with gentle waves. Maybe a palm tree. Try to feel the sun on your skin. Now open your eyes. Have I lulled you into a daydream about being on a beautiful beach? Miami Beach, maybe? Well, that dream can be a…
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Top Women Execs Share the Retail Tech Trends They're Following

Women in Retail Leadership Circle (WIRLC) and its sister publication, Total Retail, are proud to present its eighth annual list of the Top Women in Retail. This year’s list features a who’s who of top female executives in the retail industry. Below, a select group of honorees share their answers to the question, “What one new retail…
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The Inner Circle Q&A: Courtney Graybill, Vice President, Customer Experience & Product Management, David's Bridal

We will be featuring Women in Retail Leadership Circle members, advisory board members and ladies who lead in Inner Circle Q&As over the next several months. The interviews will highlight what makes our community so special, from their leadership styles to their favorite vacation spots and everything in between. This week’s Q&A is with Courtney Graybill, vice president of customer experience…
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Make Valentine's Day About Loving Yourself As Well

I read a really interesting article this week in New York Magazine that, like so many articles published the second week of February, is all about Valentine's Day. But what set the article, written by Ann Friedman, apart is how astute it is in casting a light on the most important relationship you'll ever have: the…
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Top Women Retail Execs Share the Best Piece of Advice They Ever Recieved

Women in Retail Leadership Circle (WIRLC) and its sister publication, Total Retail, are proud to present its eighth annual list of the Top Women in Retail. This year’s list features a who’s who of top female executives in the retail industry. Below, a select group of honorees share their answers to the question, “What's the best…
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Revamping Retail: Loyalty Pain Points and How to Solve Them

Everyone loves to feel appreciated, and loyalty program participants are no exception. While rewarding shoppers for ongoing engagement and purchases is generally a positive experience, it can also create moments of friction. From security concerns to an overabundance of communication, retail loyalty programs need to overcome consumer pain points to ensure success and build long-lasting…
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Lady Doritos: When Bad Branding Happens to Good People

Over the past few days "Lady Doritos" has been trending on many social pages. At first I thought it was a funny Super Bowl commercial, maybe a SNL skit from over the weekend. To my total surprise, it's an actual thing. On Monday, it was reported Doritos would be making "lady-friendly chips" that had the…
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The Inner Circle Q&A: Christena Reinhard, President and Founder, Union & Fifth

We will be featuring Women in Retail Leadership Circle members, advisory board members and ladies who lead in Inner Circle Q&As over the next several months. The interviews will highlight what makes our community so special, from their leadership styles to their favorite vacation spots and everything in between. This week’s Q&A is with Christena Reinhard, president and founder of Union…
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Job of the Week!

We’re excited to present our Inner Circle readers a new job opportunity! We regularly hear about great job opportunities, so we started a section in our e-newsletter to highlight our favorites. This week’s job opening is vice president of technology at Bonobos, a menswear e-commerce retailer and lifestyle brand. Here are the details: Job: Vice…
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All Good Sales Must Come to an End …

… including the "sale" we're having on conference passes to our Women in Retail Leadership Summit (April 16-18, Miami), which ends today. That's right, this is your last chance to save $250 off your conference pass by using the code “WIRLSEARLYBIRD.” Register today before our prices increase tomorrow! This will be the best rate we'll offer,…
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Top Women Retail Execs Share Their Greatest Career Challenges

Women in Retail Leadership Circle (WIRLC) and its sister publication, Total Retail, are proud to present its eighth annual list of the Top Women in Retail. This year’s list features a who’s who of top female executives in the retail industry. Below, a select group of honorees share their answers to the question, “What's the biggest…
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Who’s in Charge of Your Company’s Online Reputation?

It’s 9 p.m. on Saturday evening and a disgruntled customer posts a scathing review on your company’s Facebook page about the service she received earlier that day in one of your stores. Other customers quickly begin to pile on to the comments, adding their own personal experiences at other stores, both good and bad. By…
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The Women's March 2.0

Last year, it's estimated nearly 3 million to 5 million protesters in the U.S. marched in the first annual Women's March, making it one of (if not the) largest protests in history.  This past weekend — one year later — women gathered for the second annual Women's March. Nearly 50,000 women in Philadelphia, more than…
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The Leadership Styles of the Top Women in Retail 2018

Women in Retail Leadership Circle (WIRLC) and our sister publication, Total Retail, are proud to present our eighth annual list of the Top Women in Retail. This year's list features a who's who of top female executives in the retail industry. Below, a select group of honorees share their answers to the question, "How would…
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Supporting the Retail Store: Be the Superhero for Your District and Regional Managers

This article originally appeared on Total Retail, Women in Retail Leadership Circle's sister brand. As those of us in the retail industry are aware, life can be very busy, and at times very chaotic, for regional and district managers — and that's an understatement. They're responsible for the correct, on-time and accurate execution of operational plans…
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Announcing the 8th Annual Top Women in Retail List!

Total Retail and the Women in Retail Leadership Circle (WIRLC) are proud to present our eighth annual list of the Top Women in Retail, a comprehensive list of leading female executives in the retail industry. We'd like to thank Synchrony Financial, the exclusive sponsor of this year's Top Women in Retail list. These women have helped their companies grow and thrive in…
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We Have to Stop Rewarding a Culture of Burnout

We’ve all been there. Anxiously checking our phones, worried about what emails we might be missing, what texts we need to respond to and what posts we should look at on social media. Smartphones, the device that has connected us in so many ways, has started disconnecting us from what matters. "There's a global delusion…
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Women Rule at the NRF Big Show

Were any of you at the National Retail Federation's (NRF) Big Show in New York City this week? If you were, you may have noticed something a bit different than what you may have seen lately at other conferences and trade shows (ahem, CES) … lots of women speakers and keynote speakers! In fact, Monday…
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‘A New Day is on the Horizon’

Anyone else still have chills from Oprah's speech this past weekend at 75th annual The Golden Globes, or is it just me? Oprah was the recipient of the Cecil B. de Mille Award, and her acceptance speech was tremendous. Winfrey's speech was inspirational on many levels, and filled with quotes we'll be living by for…
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How Successful, Effective Feedback Improves Performance Results and Business

Great teams are the heart and soul of any organization, especially teams that learn and grow together. One game-changing opportunity for 2018 to nurture teams and better work relationships is the willingness to give timely and effective feedback to your colleagues. We probably all give subtle hints and even downright direct comments when needed. However,…
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Welcome to 2018!

Greetings Inner Circle readers, and welcome to 2018. I hope the year ahead brings much success for you all, both personally and professionally. I thought I'd use this space to let you know about some of the events the Women in Retail Leadership Circle is feverishly working on for 2018. First up is the National Retail Federation’s Big…
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A Retailer’s Guide to a Hit Pop-Up Shop

In today’s competitive retail environment, pop-up shops are all the rage, granting shoppers an inside look at their favorite products and the chance to forge deeper brand relationships through unique experiences. From fragrance labs to art installations, pop-up shops — i.e., short-term sales and experiential spaces that serve as real-world brand activations — have already…
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