Leadership

Managing Team Energy Now for a Great 2019

After a busy holiday season, January and February may bring some relief to retail executives and their employees. However, these months are also a critical time for leaders to motivate their teams and get them ready for another great year. Good Leaders Manage Team Energy One of the most important ways a leader can create…
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The Leadership Panel: Life Lessons From Retail Leaders

This is members-only content. To view, please log in or apply below. WIR OTR SF Leadership panel from NAPCO Video on Vimeo. This video features the discussion that took place during the leadership panel at WIRLC On the Road: San Francisco, which was held this past November. Industry leaders Ani Hadjinian, president, Stella & Dot; Michelle Farabaugh, chief marketing officer, Harry &…
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How to Conduct a New Year Well-Being Audit for Your Team

The New Year brings with it both an increase in retail traffic, as well as additional demands on your team. For customer-facing professionals, the need to continually adapt and manage their emotions to display “service with a smile” can be additional stress in the light of a crowded store and sometimes unpleasant customer behavior. As…
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Is it Dec. 26 Yet?

The holiday sprint has begun! As retailers (and let's face it, consumers), Thanksgiving Day to Christmas Day can be somewhat of a blur. Christmas shopping; end-of-fourth-quarter meetings; first-quarter planning; company Christmas parties; holiday events at our kids’ schools; baking Christmas cookies; dealing with family members; holiday drinks with friends; etc. Whew! All of this activity…
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Managing Through Record 2019 USPS Rate Increases

Recently, the USPS proposed a record price increase. The proposed hike must first be approved by the Postal Regulatory Commission. If approved, which is expected, the higher rates will go into effect on Jan. 27, 2019. This will be the biggest rate increase in USPS history. Here are some of the significant proposed 2019 USPS Shipping rate changes:
 

A Little WIRLC: On the Road Inspiration

Hello Inner Circle readers! Well, our first Women in Retail Leadership Circle: On the Road event was a huge success (if we must say so ourselves!). The event, which took place at the Stewart Hotel in New York City, featured fabulous keynote speakers, panel discussions, pop-up shops, unique networking opportunities and, of course, fantastic swag.…
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It's Women in Retail Leadership Circle: On the Road Season!

Hello Inner Circle readers! As you read this, we're hard at work setting up for our first Women in Retail Leadership Circle: On the Road event in New York City. The event, taking place at the Stewart Hotel, will feature fabulous keynote speakers, panel discussions, pop-up shops, unique networking opportunities and, of course, swag bags. We…
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Game Changers: Jeanne Foley and Diana Ganz, Co-Founders, The Groomsman Suit

This interview is featured in Total Retail's fourth annual Game Changers report. Total Retail is a sister brand of Women in Retail Leadership Circle. The Game Changers report seeks to highlight the entrepreneurs and startup businesses that are disrupting the traditional retail industry, whether it be through digital innovation, unique product, enhancements to the supply…
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Women in Retail Leadership Circle Wants Your Feedback!

Hello Inner Circle readers! As I noted last week, Women in Retail Leadership Circle (WIRLC) is launching a research initiative next year. To help us deliver the types of reports and information that are relevant to you and your career, we need your help! Our goal is to produce research reports that are valuable to the…
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How to Deal With Professional Heartbreak

I remember earlier in my career when I received a terrible review. It was in the middle of some department changes and product launches, and I was working so hard. As an "A" student my whole life, this was equivalent to getting a "C-." I was devastated, and it’s not the only time I and…
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