Strategy

Kohl's Names Sona Chawla its New COO

This week, Kohl's announced that it's named Sona Chawla its first-ever chief operating officer, a new position at the company. Chawla will join Kohl's on Nov. 30, and her responsibilities will include oversight of all store operations, supply chain, and information and digital technology. “As our future vision for Kohl’s developed under our Greatness Agenda, the…
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Glassbreakers is Breaking the Glass Ceiling for Women in Retail

Have you heard of Glassbreakers, the peer mentorship community for women? If not, you should! (The founders of Glassbreakers, Eileen Carey and Lauren Mosenthal, spoke at the Women in Retail Leadership Circle's Girl Talk West event in San Francisco last month.) In short, Glassbreakers is a safe, supportive and dynamic online network for professional women. The match-making…
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Sea Bags Named Maine’s 2015 Retailer of the Year

The Retail Association of Maine announced late last month that its board of directors had named Sea Bags its Retailer of the Year. Headquartered in Portland, Maine, Sea Bags designs, manufactures and sells bags and accessories from used sails. The retailer sells its bags via five company-owned brick-and-mortar stores, online at seabags.com, and through more…
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Why Salesforce is Investing Millions to Close the Gender Pay Gap

Equal pay for equal work seems like a pretty simplistic concept, but we all know that hasn’t been the case for far too many companies across a wide spectrum of verticals, including retail. It’s troubling that in 2015 we have to recognize companies that employ this standard. Stand up and take a bow for doing…
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Chico's Names Shelley Broader its New President and CEO

A recent article that appeared in Inner Circle posed the question, "Where Are All the Women Retail Leaders Going?" Well, at least one of them is headed to Chico's FAS, the women's apparel retailer. Last week, Shelley Broader was named the new president and CEO at Chico's, effective Dec. 1. Broader is replacing David Dyer,…
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Rebecca Minkoff Talks About the Importance of Experiential Marketing

Last week, Rebecca Minkoff was honored for having the best omnichannel experience at the Decoded Fashion Summit in New York City. The fashion brand's technology-driven stores, experiential customer service in-store and partnership with AOL on a live, shoppable runway helped Rebecca Minkoff claim the top prize. Before heading to the award show, Minkoff sat down with her…
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Which Elements of the Shopping Experience Matter Most?

When it comes to shopping behavior, price is a key motivator. However, to sustain a customer’s loyalty over the long term, retailers often find it valuable to focus on the customer experience. But which experiences are most important to shoppers? And how likely are they to influence a change in behavior? Let’s explore the topic…
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Subscription Commerce Maternity-Style

As a man, finding maternity clothes isn't a problem I'll ever have to deal with. However, as the father of three, I remember my wife struggling to find maternity wear that was both stylish and flattering and at the same time comfortable. And on the occasions she did find something she liked, she was limited…
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Reese Witherspoon's Draper James Brand to Open Brick-and-Mortar Stores

If you take a minute to flip through the pages of any high fashion magazine today, you'll notice monotonous photos of women in monochromatic hues, barely there dresses and lack of outfits fit for a Sunday afternoon stroll. However, Tenessese-born-and-bred Reese Witherspoon is adding fashion and lifestyle entrepreneur to her list of titles (in addition…
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Deep Thoughts on Digital: Mike and Tony Go Low Carb

I have a confession to make: I have two fat cats. No, no, no. I’m not fat catting it, I HAVE two fat cats. We all know what happens when we have fat pets. They live short, fat pet lives. This makes me sad. So, when Mike and Tony left their first annual vet appointment…
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