This week, Kohl’s announced that it’s named Sona Chawla its first-ever chief operating officer, a new position at the company. Chawla will join Kohl’s on Nov. 30, and her responsibilities will include oversight of all store operations, supply chain, and information and digital technology.
“As our future vision for Kohl’s developed under our Greatness Agenda, the search for this role dramatically evolved,” said Kevin Mansell, Kohl’s chairman, chief executive officer and president, in a company press release. “We saw an enormous opportunity to create something truly unique in retail – a leader that has oversight for the full omnichannel experience. When stores, online and digital teams are not just compatible but truly integrated, new thinking and new ways of delivering a seamless customer experience emerge.”
Before joining Kohl’s, Chawla spent seven years with Walgreens Boots Alliance Inc. in a variety of positions, most recently as president of digital and chief marketing officer.